The Shopmetrics Platform is 100% based on Microsoft technology. Utilizing industry’s leading platforms gives us greater opportunity to leverage the power of other industry-leading providers that develop solutions based on Microsoft technologies. This enables the seamless integration of data between mystery shopping providers and end-clients which improves efficiency, effectiveness, and knowledge across business units.

Our core services include the development and offering on a software as a service basis the following software products:

• Mystery Shopping Software
• Enterprise Feedback Management
• Reporting and Business Intelligence
• Employee Training and Motivation Software
• Expert Consulting Services

In addition to our core services we offer:

• Design and deployment of data warehouse and data mart solutions integrating data from disparate data sources
• Design and deployment of complete corporate Business Intelligence platforms
• Process mapping, re-design, and re-engineering