Our expert consulting services are here to help you best utilize our leading technology and deliver on the ultimate objective: helping your clients boost sales and customer loyalty through service excellence.
ShopMetrics' team realizes that offering only "mystery shopping" software is no longer adequate to fulfill our clients' needs and help them earn the full value of their investment in capturing information. ShopMetrics offers a wide range of services to help integrate the information captured by the "mystery shopping" audits with other corporate information sources of our customers and the clients of our customers.
- Design and deployment of complete corporate Business Intelligence platforms
- Process mapping, re-design and re-engineering